Attending important networking events, such as trade shows, is a vital part of many businesses’ marketing strategy. However, many companies struggle to successfully capture, engage with, and convert the leads they generate from these events. This is where the event lead capture app – like momencio – comes into play, as this B2B Sales Tool allows sales and marketing teams to easily follow up on leads, track prospects, access vital analytics, and more.
Of course, not all event lead capture apps are created equally.
TL;DR: An effective event lead capture app should offer these five must-have features: real-time data collection, CRM integration, offline functionality, personalized follow-ups, and analytics. These capabilities ensure you capture quality leads and maximize post-event conversions.
So how do you find the right platform for your business? To help you find the right event marketing tool, we’ve rounded up the most essential features to look for.
Here are 5 must-have features of an event lead capture app (+5 bonus feature)
1. Lead capture
Unless you have an efficient process for capturing leads at a networking or trade show event, precious leads may walk on by.
Fortunately, technological advancements in lead capture tools allow you to gather these details quickly and easily. Some more advanced event lead capture apps can scan a badge or a business card to capture leads automatically without the need for manual input.
Of course, gathering these details is easy, but lead qualification is harder (and perhaps more time-consuming). This is where automation is necessary. Some apps allow users to determine their lead qualification questions and scoring system, sorting this information to identify the leads that require attention.
Once you’ve captured leads from an event, you’ll no doubt want to export this information to be accessed on other platforms relevant to your company. Ensure your lead capture app has an easy-to-use function for accessing and exporting leads after the event, along with the activity information that comes with them, such as content presented, qualification scores, notes, and more.
2. Engagement
Successful lead engagement allows you to reach out to your leads with the information they want at exactly the right time. Yet, without utilizing features of event lead capture software, this is extremely difficult to do.
Therefore, we recommend choosing a platform that has several built-in features to make this not only possible but easy. A good event marketing tool should allow you to have your latest collateral at your fingertips so you can engage your leads with relevant videos, PDFs, slides, and more. Additionally, it should allow customization to create a better brand experience for your leads, including the ability to add your brand’s logo, colors, and more.
3. Follow-up
The relationship you establish with your leads mustn’t end once the event is over. In fact, 80% of acquired event leads never receive a follow-up, often due to an inability to track prospect engagement after tradeshows and events. That’s a lot of hard work down the drain!
An excellent lead capture app should automate the follow-up process as much as possible, particularly for two key emails: the instant follow-up and post-event follow-up. Having an app that automatically sends or schedules personalized versions of these emails ensures you maintain and deepen lead engagement with relevant collateral.
4. Insights
All of the aspects we have talked about are important in relation to lead capture; however, the ability to comb through insights from rich datasets is the most essential feature for any marketing activity. This information allows marketers to make better-informed decisions, monitor campaigns, measure performance, and calculate ROI, for example.
Ideally, look for a platform that provides you with the following key insights:
- Leads Acquired
- Lead Notes
- Lead Qualification Insights
- Unique tradeshow booth attendees
- Repeat attendees
- Time spent on presentation assets
- Brand assets requested
- Follow-up emails sent/opened
- Personalized landing page visits
- Visit Duration
- Assets Viewed / Duration
5. Integrations – event lead capture software
An event lead capture app isn’t entirely useful if it cannot be integrated with the tools or systems you currently have in place for your business, such as your Marketing Automation (MA) platform or Customer Relationship Management (CRM) technology. You should always be able to instantly transfer your valuable customer information to the infrastructure of your choice if required.
6. Importance of real-time data syncing
Incorporating real-time data synchronization in your event lead capture app ensures that all captured information is immediately available across your team’s devices. This feature facilitates prompt follow-ups and seamless collaboration, enhancing the efficiency of your lead management process.
7. Customization options for lead capture forms
Customization capabilities allow you to tailor lead capture forms to align with your specific event objectives. By adjusting fields and questions, you can gather the most pertinent information from attendees, improving the quality of your leads and informing targeted marketing strategies.
8. User-friendly interface and ease of use
A user-friendly interface is crucial for maximizing the effectiveness of your lead capture efforts. An intuitive design ensures that your team can quickly navigate the app, reducing the learning curve and minimizing errors during data entry.
9. Scalability and support for multiple events
Selecting an app that supports scalability is essential for businesses planning to attend multiple events. The ability to manage leads from various events within a single platform streamlines your processes and maintains consistency in data management.
10. Cost-effectiveness and return on investment
Evaluating the cost-effectiveness of an event lead capture app involves assessing its features relative to its price. An app that offers comprehensive functionalities at a reasonable cost can provide a significant return on investment by enhancing lead management and conversion rates.
By integrating these sections, the blog post will offer a more comprehensive overview of essential features to consider when selecting an event lead capture app, addressing common concerns and questions from potential users.
If you’re looking for a platform that can provide all these must-have features, momencio can help. Schedule a demo today to find out how our event lead capture app can assist your business in succeeding.
Conclusion
An effective event lead capture app is an essential tool for businesses looking to maximize their return on investment at trade shows and networking events. With features like efficient lead capture, seamless engagement, automated follow-ups, insightful analytics, and robust integrations, these apps streamline the process of turning event attendees into valuable business connections.
To get the most out of your event marketing strategy, ensure the app you choose has the features highlighted in this guide, such as gamification, customization, real-time syncing, and offline capabilities. If you’re ready to elevate your event lead management, schedule a demo with momencio today and see how our innovative platform can help you achieve your goals.
FAQs
- What is an event lead capture app, and why is it important?
- An event lead capture app is a software tool designed to collect, manage, and nurture leads generated during events like trade shows and conferences. It simplifies the process of capturing attendee information, ensuring timely follow-ups, and tracking engagement, ultimately helping businesses maximize ROI from their event participation.
- How does a lead capture app differ from a CRM?
- While a CRM focuses on managing ongoing customer relationships, a lead capture app is specifically designed to collect and qualify leads during events. These apps often integrate with CRMs to ensure smooth data transfer and further lead nurturing post-event.
- What are the key benefits of using an event lead capture app?
- Key benefits include:
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Efficient and accurate lead collection
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Automated follow-ups with personalized content
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Real-time syncing with other tools like CRMs and marketing platforms
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Detailed analytics to measure engagement and ROI
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- Can a lead capture app work offline?
- Yes, many lead capture apps offer offline functionality, allowing users to capture and store data even in environments with poor internet connectivity. Once back online, the data can sync automatically with your systems.
- What should I look for when choosing an event lead capture app?
- Look for features like:
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Badge or business card scanning
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Customizable forms and branding options
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Automation for follow-ups
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Integration with CRM and marketing platforms
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Insights and analytics to measure performance
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