Published on
Oct 2021

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◗◗5 features you must have in an event lead capture app (+bonus 5)

7 min. read
Event lead capture app

Attending important networking events, such as trade shows, is a vital part of many businesses’ marketing strategy. However, many companies struggle to successfully capture, engage with, and convert the leads they generate from these events. This is where the event lead capture app – like momencio – comes into play, as this B2B Sales Tool allows sales and marketing teams to easily follow up on leads, track prospects, access vital analytics, and more.

Of course, not all event lead capture apps are created equally.

TL;DR: An effective event lead capture app should offer these five must-have features: real-time data collection, CRM integration, offline functionality, personalized follow-ups, and analytics. These capabilities ensure you capture quality leads and maximize post-event conversions.

So how do you find the right platform for your business? To help you find the right event marketing tool, we’ve rounded up the most essential features to look for.

Here are 5 must-have features of an event lead capture app (+5 bonus feature)

1. Lead capture 

Unless you have an efficient process for capturing leads at a networking or trade show event, precious leads may walk on by.

Fortunately, technological advancements in lead capture tools allow you to gather these details quickly and easily. Some more advanced event lead capture apps can scan a badge or a business card to capture leads automatically without the need for manual input.

Of course, gathering these details is easy, but lead qualification is harder (and perhaps more time-consuming). This is where automation is necessary. Some apps allow users to determine their lead qualification questions and scoring system, sorting this information to identify the leads that require attention.

Once you’ve captured leads from an event, you’ll no doubt want to export this information to be accessed on other platforms relevant to your company. Ensure your lead capture app has an easy-to-use function for accessing and exporting leads after the event, along with the activity information that comes with them, such as content presented, qualification scores, notes, and more.

2. Engagement

Successful lead engagement allows you to reach out to your leads with the information they want at exactly the right time. Yet, without utilizing features of event lead capture software, this is extremely difficult to do.

Therefore, we recommend choosing a platform that has several built-in features to make this not only possible but easy. A good event marketing tool should allow you to have your latest collateral at your fingertips so you can engage your leads with relevant videos, PDFs, slides, and more. Additionally, it should allow customization to create a better brand experience for your leads, including the ability to add your brand’s logo, colors, and more.

event lead capture app

3. Follow-up

The relationship you establish with your leads mustn’t end once the event is over. In fact, 80% of acquired event leads never receive a follow-up, often due to an inability to track prospect engagement after tradeshows and events. That’s a lot of hard work down the drain!

An excellent lead capture app should automate the follow-up process as much as possible, particularly for two key emails: the instant follow-up and post-event follow-up. Having an app that automatically sends or schedules personalized versions of these emails ensures you maintain and deepen lead engagement with relevant collateral.

4. Insights

All of the aspects we have talked about are important in relation to lead capture; however, the ability to comb through insights from rich datasets is the most essential feature for any marketing activity. This information allows marketers to make better-informed decisions, monitor campaigns, measure performance, and calculate ROI, for example.

Ideally, look for a platform that provides you with the following key insights:

  • Leads Acquired
  • Lead Notes
  • Lead Qualification Insights
  • Unique tradeshow booth attendees
  • Repeat attendees
  • Time spent on presentation assets
  • Brand assets requested
  • Follow-up emails sent/opened
  • Personalized landing page visits
  • Visit Duration
  • Assets Viewed / Duration

5. Integrations – event lead capture software

An event lead capture app isn’t entirely useful if it cannot be integrated with the tools or systems you currently have in place for your business, such as your Marketing Automation (MA) platform or Customer Relationship Management (CRM) technology. You should always be able to instantly transfer your valuable customer information to the infrastructure of your choice if required.

6. Importance of real-time data syncing

Incorporating real-time data synchronization in your event lead capture app ensures that all captured information is immediately available across your team’s devices. This feature facilitates prompt follow-ups and seamless collaboration, enhancing the efficiency of your lead management process.

7. Customization options for lead capture forms

Customization capabilities allow you to tailor lead capture forms to align with your specific event objectives. By adjusting fields and questions, you can gather the most pertinent information from attendees, improving the quality of your leads and informing targeted marketing strategies.

8. User-friendly interface and ease of use

A user-friendly interface is crucial for maximizing the effectiveness of your lead capture efforts. An intuitive design ensures that your team can quickly navigate the app, reducing the learning curve and minimizing errors during data entry.

9. Scalability and support for multiple events

Selecting an app that supports scalability is essential for businesses planning to attend multiple events. The ability to manage leads from various events within a single platform streamlines your processes and maintains consistency in data management.

10. Cost-effectiveness and return on investment

Evaluating the cost-effectiveness of an event lead capture app involves assessing its features relative to its price. An app that offers comprehensive functionalities at a reasonable cost can provide a significant return on investment by enhancing lead management and conversion rates.

By integrating these sections, the blog post will offer a more comprehensive overview of essential features to consider when selecting an event lead capture app, addressing common concerns and questions from potential users.

If you’re looking for a platform that can provide all these must-have features, momencio can help. Schedule a demo today to find out how our event lead capture app can assist your business in succeeding.

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Conclusion

An effective event lead capture app is an essential tool for businesses looking to maximize their return on investment at trade shows and networking events. With features like efficient lead capture, seamless engagement, automated follow-ups, insightful analytics, and robust integrations, these apps streamline the process of turning event attendees into valuable business connections.

To get the most out of your event marketing strategy, ensure the app you choose has the features highlighted in this guide, such as gamification, customization, real-time syncing, and offline capabilities. If you’re ready to elevate your event lead management, schedule a demo with momencio today and see how our innovative platform can help you achieve your goals.

FAQs

  1. What is an event lead capture app, and why is it important?
    1. An event lead capture app is a software tool designed to collect, manage, and nurture leads generated during events like trade shows and conferences. It simplifies the process of capturing attendee information, ensuring timely follow-ups, and tracking engagement, ultimately helping businesses maximize ROI from their event participation.
  2. How does a lead capture app differ from a CRM?
    1. While a CRM focuses on managing ongoing customer relationships, a lead capture app is specifically designed to collect and qualify leads during events. These apps often integrate with CRMs to ensure smooth data transfer and further lead nurturing post-event.
  3. What are the key benefits of using an event lead capture app?
    1. Key benefits include:
      • Efficient and accurate lead collection

      • Automated follow-ups with personalized content

      • Real-time syncing with other tools like CRMs and marketing platforms

      • Detailed analytics to measure engagement and ROI

  1. Can a lead capture app work offline?
    1. Yes, many lead capture apps offer offline functionality, allowing users to capture and store data even in environments with poor internet connectivity. Once back online, the data can sync automatically with your systems.
  2. What should I look for when choosing an event lead capture app?
    1. Look for features like:
      • Badge or business card scanning

      • Customizable forms and branding options

      • Automation for follow-ups

      • Integration with CRM and marketing platforms

      • Insights and analytics to measure performance

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About the game: Scratch for Cheer

Welcome to Scratch for Cheer!

The holidays are a time to give and celebrate, and we at momencio want to share the cheer with you! Join our festive game, leave reviews about your experience with momencio, and unlock rewards in the form of Amazon gift cards. The more platforms you choose to review, the more cheer you unlock! Plus, you can earn extra rewards by inviting coworkers to join in the fun.

Here’s everything you need to know to participate, win, and share the cheer!

How to play

  1. Start the Game:
    • Visit the game microsite and click “Play Now”.
  2. Select Review Platforms:
    • Choose the platforms where you’ll write your reviews.
    • You can select one or more from the following:
    • Your reward depends on the number of platforms you select and complete reviews for, so choose wisely!
  3. Scratch & Reveal:
    • Play the scratch card game to discover your potential reward. This adds excitement to the experience while keeping your reward a surprise!
  4. Provide Your Details:
    • Enter your full name, company name, and work email address (personal email addresses will not be accepted).
    • This information ensures we can validate your participation and send your reward.
  1. Spread the Cheer for Bonuses:
    • Once you finish, you’ll receive a unique referral link. Share this link with your coworkers and invite them to join.
    • For every coworker who uses your link, participates, and submits proof of at least one review, you’ll earn an additional $15 bonus added to your reward!
  2. Write & Publish Your Reviews:
    • Share your experience with momencio on the platforms you selected. Make sure your reviews are thoughtful and compliant with the guidelines of each platform.
  3. Submit Proof of Your Reviews: After publishing your reviews, email proof to cheer@momencio.com. Your proof should include:
    • A screenshot or direct link for each review.
    • Your name as it appears in the review.
    • The date of the review (must be after the start of the game).

How you win

  • Your reward is based on the number of platforms you selected and submitted verified reviews for.
  • Rewards are issued as Amazon gift cards to your work email address.


Important:

  • If you select multiple platforms but do not submit proof for all of them, your reward will be adjusted to match the verified reviews. For example: If you select three platforms but submit proof for only two, your reward will correspond to the two verified reviews.
  • No proof submitted? No reward will be issued.

Terms & Conditions

  1. Eligibility:
    • Participants must be existing momencio clients or users or have seen momencio in a demo.
    • Reviews must be genuine and adhere to the review guidelines of each platform.
  2. Proof of Reviews:
    • Proof must be submitted by January 7, 2025, and include screenshots or direct links showing:
      • Your review.
      • Your name as it appears in the review.
      • The date of the review.
  3. Referral Bonus:
    • Referrals must be made using the unique link provided at the end of the game.
    • For each coworker who joins and submits proof of at least one review, you’ll earn an additional $15 bonus.
    • Referrals made without your unique link cannot be verified and will not qualify for the bonus.
  1. Reward delivery:
    • Rewards will be sent as Amazon gift cards to the work email address you provided.
    • All rewards will be issued by January 15, 2025, after reviews and referrals are verified.
  2. Fraud prevention:
    • Any attempts to submit false, incomplete, or plagiarized reviews will result in disqualification.
    • momencio reserves the right to verify the authenticity of all reviews and referrals.
  3. Game deadline:
    • The game ends on January 7, 2025. No submissions will be accepted after this date.
Key dates to remember
  • Game Ends: January 7, 2025
  • Reward Distribution: January 15, 2025
Need help? For questions or support, contact us at support@momencio.com.

momencio - AI Lead Enrichment

Overview

The AI Lead Enrichment is a proprietary service of momencio designed to simplify and enhance the
process of capturing and enriching lead information at any type of event.

By using momencio’s mobile or tablet app, you can use the device’s camera to take a clear picture of any form of identification, including, but not limited to, name tags/event badges/business cards. Our AI-driven service leverages OCR technology to identify any information captured and map any relevant data to a contact record. The contact record is then fed to our Lead Enrichment service, which creates a more complete contact record. The process provides exhibitors with the most accurate and up-to-date contact details available.

The Reality of Event Data Collection

In the dynamic environment of event floors, achieving perfect data accuracy can sometimes be challenging. Both traditional lead capture methods using event APIs and AI Lead Enrichment strive for
high accuracy, but various factors can impact the data collected:

  • Personal Email Usage: Some attendees register with personal email addresses.
  • Name Misspellings: Minor errors can occur during registration.
  • Generic Email Addresses: Use of addresses like marketing@domain.com.
  • Broad Registration Categories: Attendees might register under general titles (e.g., Biomedical
    Student).
  • Complex Company Structures: Companies with multiple sub-companies can complicate data
    accuracy.

     

AI Lead Enrichment is specifically designed to manage these scenarios, continually learning and
adapting to improve its accuracy.

Advanced Services for Lead Enrichment

AI Lead Enrichment leverages a suite of advanced tools and services to ensure the highest quality data retrieval:

  • Machine Learning: Continuously improves the accuracy of lead data.
  • AI (Artificial Intelligence): Enhances basic information with additional details.
  • Data Enrichment: Adds valuable contact details to enhance lead profiles.
  • LinkedIn Services: Provides up-to-date professional profiles.

Our Commitment to Excellence

AI Lead Enrichment excels in providing accurate data, yet certain edge cases may present challenges. These include:

  • Private LinkedIn Profiles: Some professional details might be inaccessible.
  • Personal Email Addresses: When registrants use personal rather than business emails.
  • Small-Scale Businesses: Limited online presence can affect data richness.
  • Self-Employed Individuals: Lack of company affiliation might limit available data.
  • Event Staff Contacts: Scanned badges may occasionally belong to event staff.
  • Extensive Sub-Company Networks: Complexity in identifying the correct entity.
  • Security-Sensitive Industries: Industries like military or government may have restricted
    information.


Despite these potential challenges,
AI Lead Enrichment strives to provide the best possible data,
ensuring valuable insights for effective follow-ups.

How AI Lead Enrichment Enhances Your Event Strategy

  1. Data Capture: Seamlessly capture attendee information such as first name, last name, and
    company name.
  2. Data Enrichment: Utilize AI to enhance this basic information with additional details like
    business email and LinkedIn profile.
  3. Immediate Engagement: Send personalized follow-up emails and provide links to personalized
    microsites to maintain engagement.

     

momencio’s AI Lead Enrichment innovative technology ensures high data accuracy and enrichment, significantly improving your follow-up strategies and boosting overall event ROI.

By operating independently of event-specific APIs, ULC offers versatility across various events while enhancing your lead capture and engagement efforts.

Additional Information on Event APIs

Traditional event APIs play a crucial role in modern event management, facilitating tasks like attendee data collection and session tracking. However, there are common challenges associated with these APIs:

  • Data Delays: Delays in data delivery can affect timely decision-making.
  • Inconsistent Data Quality: Variability in data quality can undermine event analytics.
  • Misleading Event Data: Issues like duplicates can lead to inaccurate attendee estimates.
  • Limited Data Scope: Traditional APIs might miss crucial information that enhances attendee
    engagement and event ROI.

     

momencio’s AI Lead Enrichment overcomes these challenges by offering enriched data with high
accuracy, making it a versatile and cost-effective alternative to traditional event APIs.

How AI Lead Enrichment Works

  1. Data Capture: Captures attendee information, including first name, last name, and company
    name.
  2. Data Enrichment: Enhances basic information with additional details like business email and
    LinkedIn profile.
  3. Immediate Engagement: Sends personalized follow-up emails and links to personalized
    microsites for continued engagement.

By leveraging momencio’s AI Lead Enrichment, you can transform event interactions into meaningful business opportunities, ensuring every lead is accurately captured and effectively engaged

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