Published on
Mar 2017

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◗◗Nurture leads beyond the booth for lasting conversions

12 min. read
leads beyond the booth, automation - Extending Your Event: Follow Your Leads Beyond the Booth - momencio lead capture

Win leads beyond booth?

“Leads beyond the booth” is more than just a phrase; it’s your next strategic step after a successful event. Imagine this: you’ve just wrapped up an event where your company’s name and information were showcased to numerous attendees. You engaged in meaningful interactions with potential clients and collected their information, feeling confident about the connections made.

However, these initial steps, while crucial, mark just the beginning of your journey. The real challenge begins once the event concludes and your booth is dismantled.

Now, the focus shifts to converting those leads into loyal customers. Without a robust system to track and nurture your “leads beyond the booth,” there’s a risk of letting those hard-earned opportunities slip through the cracks. Establishing a strategy to follow up and engage with your leads beyond the booth is not just beneficial; it’s essential for capitalizing on the momentum gained at the event.

TL;DR: Effective lead management extends beyond the booth. Follow up with event leads using personalized emails, CRM integration, and targeted content to maintain engagement and move prospects through the sales funnel, increasing your chances of conversion.

Leads beyond the booth: Strike while the iron is hot

The best time to get in touch with the connections you made at an event is as soon as possible. Sales representatives who contacted prospects within an hour of receiving a query were 60 times as likely to qualify the lead as those who waited 24 hours or longer to contact the prospect.

A speedy follow-up enables you to connect with prospects at the point where their interest or need for your services is at its peak. Do not give potential clients the chance to forget about you and your company. Failing to follow up quickly with leads can result in lost opportunities.

You put time, effort, and financial resources into the event. Do not allow a lack of follow-through to turn the whole initiative into a waste.

Extending Your Event: Follow Your Leads Beyond the Booth

Get personal

If you really want to get the attention of your leads, you have to do more than send a generic follow-up email. The stats show that the majority of companies (at least 81%) use email as a part of their marketing strategy. You must find a way to set your connection efforts apart so you do not end up in the trashcan with the spam mail. One way to do this is by getting personal with your follow-up. Use the information you gathered at the event to customize the information that you send to potential customers. People like to be remembered and feel valued, and personalized follow-up can make that happen.

Be consistent

There are some ideal situations in which you close a lead at the very first point of contact. When that happens, take a moment to celebrate and then remember that is not the norm. Most leads will require multiple touches before they are converted into paying customers. That is why you must be consistent with your follow-up after an event. Develop a schedule that includes emails, phone calls, face-to-face meetings, and any other point of contact that keeps you and the lead connected. Keep track of the ways you have interacted with the potential customer. Then, you can maximize your impact and eventually convert the lead into a close.

Streamline the process

Converting leads after an event through your follow-up efforts takes work; there is no way to get around it. But you can streamline the process with the help of technology to ensure that none of your valuable leads fall through the cracks after an event. momencio is a platform that can help you capture leads, create customized follow-ups, and stay connected with potential customers long after an event is over. You can use it to learn who visited your booth, what they viewed while they were there, and what they found most compelling. That information can then be used to create a personalized microsite and email follow-up campaign that speaks specifically to the wants and needs of the lead.

If you want to help increase the impact you have at your next event, schedule a demo and find out what momencio can do for you.

Nurturing leads beyond the booth

For brands participating in trade shows and expos, capturing leads is only the beginning. To drive conversions and foster long-term relationships, it’s essential to take those leads beyond the booth and continue nurturing them long after the event ends. The following sections outline effective strategies to keep leads engaged, elevate your post-event follow-up, and optimize ROI.

Personalize follow-ups with segmented lead nurturing

One of the most powerful ways to engage leads beyond the booth is through personalized, segmented follow-ups. After gathering contact information and understanding attendees’ interests, segmenting leads by engagement level, product interest, or position within the buying cycle can make your follow-up campaigns more effective. Personalized emails or content tailored to each lead’s needs increase engagement and keep your brand top-of-mind.

Use marketing automation for event follow-ups to send tailored messages that address attendees’ specific pain points and showcase relevant solutions. This automation ensures timely communication and helps build a connection that feels relevant to each lead’s journey.

Extend engagement through exclusive post-event content

Engagement doesn’t have to end when the event does. Offering exclusive post-event content, such as webinars, product demos, or case studies, helps you retain leads beyond the booth and keep them engaged in your brand’s story. This approach also positions your business as an ongoing resource, encouraging leads to turn to you for expert insights and solutions.

By delivering digital experience platforms for events, you provide an interactive environment for leads to explore additional content, deepening their understanding of your offerings. Additionally, consider linking this content to high-engagement resources on your website, reinforcing your expertise and driving conversion.

Track lead behavior with real-time event analytics

Understanding lead behavior post-event is critical to developing high-conversion follow-up strategies. Real-time event analytics allow you to monitor which links leads click on, which pieces of content they interact with, and how often they engage. These insights reveal the most promising leads and help you prioritize follow-ups.

For instance, if leads frequently access product demos or blog articles on topics they showed interest in during the event, these behaviors can indicate readiness to purchase. By tracking engagement metrics, you can strategically focus on high-value leads and tailor your approach to their unique needs.

For more guidance, check out momencio’s blog on leveraging lead scoring: personalized marketing at every etage, which provides deeper insights into making data-driven decisions in your post-event strategy.

Offer time-sensitive incentives for faster conversions

Creating urgency can be an effective way to keep leads beyond the booth engaged and prompt them to act. Offering time-sensitive incentives, such as limited-time discounts, trial offers, or exclusive access to new products, encourages leads to take the next step. These incentives not only demonstrate the value of your product but also provide a reason for leads to act quickly.

When planning these offers, leverage post-event follow-up tactics that align with each lead’s engagement level and expressed interests. A tailored discount or free trial of a product they explored during the event can create a more personalized experience, increasing the likelihood of conversion.

Use lead scoring and prioritization to focus efforts

Not all leads carry the same potential. Using lead scoring and prioritization helps identify the most promising leads and ensures your team’s efforts are directed toward high-value prospects. Lead scoring assigns values to leads based on engagement data, interest in specific products, and level of interaction with your brand, allowing sales teams to focus on the leads that are most likely to convert.

By integrating a scoring system with your CRM, your sales team gains access to each lead’s profile and activity history. This integration is particularly valuable for understanding leads beyond the booth, as it provides insights into which prospects need more nurturing and which are closer to making a purchase decision.

Explore momencio’s guide on advanced lead scoring techniques for more methods to capture and qualify high-value leads effectively.

Foster long-term relationships through consistent engagement

A critical aspect of nurturing leads beyond the booth is maintaining consistent engagement even after initial follow-ups. One effective way to build lasting relationships is through periodic check-ins, such as monthly newsletters, industry insights, or updates on new product features. By providing value over time, you position your brand as a trusted partner rather than just a vendor.

Consider using audience feedback techniques to understand the content and frequency of communication that resonates with your leads. Feedback loops can offer insights into what your audience finds valuable, allowing you to adjust your approach for higher engagement and satisfaction.

Incorporate social media to stay top-of-mind

Social media is an excellent platform for nurturing leads and keeping them engaged. After an event, connect with leads on LinkedIn, Twitter, or other relevant platforms, and share valuable content that aligns with their interests. Social media enables you to engage with leads beyond the booth in a less formal setting, strengthening relationships and showcasing your brand’s thought leadership.

Leverage leveraging social media for event promotion tactics post-event to share relevant content, tag key industry influencers, and highlight customer success stories. This visibility helps you maintain a presence in your leads’ networks and increases the likelihood of conversions over time.

Implement marketing and sales alignment for a unified strategy

Aligning your marketing and sales teams ensures that both departments work together to nurture leads beyond the booth effectively. Marketing provides the content and engagement tactics to keep leads warm, while sales reaches out to qualified prospects when they’re ready to convert. A seamless handoff between these teams is essential for building a cohesive journey that guides leads through the entire sales funnel.

A well-coordinated approach also improves sales enablement and efficiency, making it easier for both teams to track leads, monitor engagement, and identify the best time to follow up. Regular alignment meetings between marketing and sales can help refine strategies, address gaps, and maintain a high level of engagement with leads.

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Conclusion

Following up with leads beyond the booth is essential for transforming event interactions into lasting relationships and high-value conversions. By implementing personalized follow-ups, leveraging real-time data, and fostering consistent engagement, you can nurture leads effectively and keep them invested in your brand. Utilizing these strategies also allows you to better understand each lead’s unique needs, creating opportunities for impactful engagement and higher conversion rates.

Maximizing the value of event leads requires a proactive approach that doesn’t stop when the event ends. By focusing on long-term relationship building and integrating data-driven tactics, you can turn one-time interactions into meaningful connections that drive sustained growth and success.

FAQs

  1. What does “leads beyond the booth” mean?
    1. Leads beyond the booth” refers to the process and strategies involved in nurturing and converting leads you’ve met at events, trade shows, or expos into customers after the event has concluded. It emphasizes the importance of follow-up actions and engagement to capitalize on the initial connection made at the booth.
  2. Why is it important to focus on leads beyond the booth?
    1. Focusing on leads beyond the booth is crucial because the initial interaction at an event is just the beginning of the sales journey. Effective follow-up strategies ensure that you build on that initial interest, deepen the relationship, and guide potential leads through to purchase, thereby maximizing your event investment.
  3. How soon should I follow up with leads beyond the booth?
    1. Research suggests that the sooner you follow up, the better. Ideally, initial follow-up should occur within 24 to 48 hours post-event while the interaction is still fresh in the lead’s mind. This quick response can significantly increase the likelihood of conversion.
  4. What are some effective ways to follow up with leads beyond the booth?
    1. Effective follow-up methods include personalized email communications, targeted content offerings based on the lead’s interests, scheduled phone calls or meetings to discuss potential solutions, and creating personalized microsites with content tailored to the lead’s specific needs.
  5. How can I personalize my follow-up with leads beyond the booth?
    1. Use the information gathered during the event to personalize your follow-up. Mention specifics of your conversation, address the lead’s unique challenges, and provide customized solutions or content. Tools like CRM and marketing automation platforms can help segment and tailor your follow-up communications.
  6. Can automation help with managing leads beyond the booth?
    1. Yes, automation plays a crucial role in efficiently managing leads beyond the booth. Automated email sequences lead scoring, and CRM integrations can help streamline the follow-up process, ensuring timely and personalized engagement with each lead.
  7. How do I measure the success of my leads beyond the booth strategies?
    1. Success can be measured through various metrics such as response rates to follow-up efforts, conversion rates from lead to customer, engagement levels on personalized content, and overall ROI from post-event lead nurturing activities.
  8. What tools can help nurture leads beyond the booth?
    1. Various tools can help nurture leads beyond the booth, including CRM systems for lead management, marketing automation platforms for personalized email campaigns, analytics tools for measuring engagement and conversion, and content management systems for creating personalized microsites.
  9. How do I ensure my sales team effectively engages with leads beyond the booth?
    1. Training your sales team on lead nurturing best practices and ensuring they have access to detailed lead information and the right tools are essential. Regular meetings to discuss follow-up strategies and progress can also enhance effectiveness.
  10. Where can I find more resources on effectively managing leads beyond the booth?
    1. For more resources on effectively managing leads beyond the booth, consider industry blogs, webinars, and whitepapers focused on event marketing and lead nurturing. Additionally, platforms like momencio offer insights and tools specifically designed to support post-event lead engagement.
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the ultimate momencio faqs: mastering event lead management and conversion
The Ultimate momencio FAQs Mastering Event Lead Management and Conversion

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momencio is a revolutionary platform designed to bridge the event and sales gap, offering a holistic approach to event lead management and conversion.

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momencio - AI Lead Enrichment

Overview

The AI Lead Enrichment is a proprietary service of momencio designed to simplify and enhance the
process of capturing and enriching lead information at any type of event.

By using momencio’s mobile or tablet app, you can use the device’s camera to take a clear picture of any form of identification, including, but not limited to, name tags/event badges/business cards. Our AI-driven service leverages OCR technology to identify any information captured and map any relevant data to a contact record. The contact record is then fed to our Lead Enrichment service, which creates a more complete contact record. The process provides exhibitors with the most accurate and up-to-date contact details available.

The Reality of Event Data Collection

In the dynamic environment of event floors, achieving perfect data accuracy can sometimes be challenging. Both traditional lead capture methods using event APIs and AI Lead Enrichment strive for
high accuracy, but various factors can impact the data collected:

  • Personal Email Usage: Some attendees register with personal email addresses.
  • Name Misspellings: Minor errors can occur during registration.
  • Generic Email Addresses: Use of addresses like marketing@domain.com.
  • Broad Registration Categories: Attendees might register under general titles (e.g., Biomedical
    Student).
  • Complex Company Structures: Companies with multiple sub-companies can complicate data
    accuracy.

     

AI Lead Enrichment is specifically designed to manage these scenarios, continually learning and
adapting to improve its accuracy.

Advanced Services for Lead Enrichment

AI Lead Enrichment leverages a suite of advanced tools and services to ensure the highest quality data retrieval:

  • Machine Learning: Continuously improves the accuracy of lead data.
  • AI (Artificial Intelligence): Enhances basic information with additional details.
  • Data Enrichment: Adds valuable contact details to enhance lead profiles.
  • LinkedIn Services: Provides up-to-date professional profiles.

Our Commitment to Excellence

AI Lead Enrichment excels in providing accurate data, yet certain edge cases may present challenges. These include:

  • Private LinkedIn Profiles: Some professional details might be inaccessible.
  • Personal Email Addresses: When registrants use personal rather than business emails.
  • Small-Scale Businesses: Limited online presence can affect data richness.
  • Self-Employed Individuals: Lack of company affiliation might limit available data.
  • Event Staff Contacts: Scanned badges may occasionally belong to event staff.
  • Extensive Sub-Company Networks: Complexity in identifying the correct entity.
  • Security-Sensitive Industries: Industries like military or government may have restricted
    information.


Despite these potential challenges,
AI Lead Enrichment strives to provide the best possible data,
ensuring valuable insights for effective follow-ups.

How AI Lead Enrichment Enhances Your Event Strategy

  1. Data Capture: Seamlessly capture attendee information such as first name, last name, and
    company name.
  2. Data Enrichment: Utilize AI to enhance this basic information with additional details like
    business email and LinkedIn profile.
  3. Immediate Engagement: Send personalized follow-up emails and provide links to personalized
    microsites to maintain engagement.

     

momencio’s AI Lead Enrichment innovative technology ensures high data accuracy and enrichment, significantly improving your follow-up strategies and boosting overall event ROI.

By operating independently of event-specific APIs, ULC offers versatility across various events while enhancing your lead capture and engagement efforts.

Additional Information on Event APIs

Traditional event APIs play a crucial role in modern event management, facilitating tasks like attendee data collection and session tracking. However, there are common challenges associated with these APIs:

  • Data Delays: Delays in data delivery can affect timely decision-making.
  • Inconsistent Data Quality: Variability in data quality can undermine event analytics.
  • Misleading Event Data: Issues like duplicates can lead to inaccurate attendee estimates.
  • Limited Data Scope: Traditional APIs might miss crucial information that enhances attendee
    engagement and event ROI.

     

momencio’s AI Lead Enrichment overcomes these challenges by offering enriched data with high
accuracy, making it a versatile and cost-effective alternative to traditional event APIs.

How AI Lead Enrichment Works

  1. Data Capture: Captures attendee information, including first name, last name, and company
    name.
  2. Data Enrichment: Enhances basic information with additional details like business email and
    LinkedIn profile.
  3. Immediate Engagement: Sends personalized follow-up emails and links to personalized
    microsites for continued engagement.

By leveraging momencio’s AI Lead Enrichment, you can transform event interactions into meaningful business opportunities, ensuring every lead is accurately captured and effectively engaged

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