Published on
Oct 2023

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◗◗Winning with event analytics: Metrics that matter for success

5 min. read
event analytics and eventROI momencio

Do you recall having assessment sessions in school when you had to provide your comments on everything? Its goal is to perform program evaluations, enhance program effectiveness, and/or guide programming choices. You need analysis to understand things better and develop and perform better in the future.

Everything requires analysis. It can be as basic as making a cake and then analyzing the whole process to determine the ups and downs. Similarly, reviewing your event is critical if you are an event manager.

Evaluation is often forgotten after the occurrence. However, event management offers the organization with several viewpoints. Event analytics can help event planners learn from their mistakes and better understand operational success, among other things.

Benefits of tracking event metrics

Measuring event performance using event analytics and metrics is critical to demonstrate the value you produce for your company via events.

Here are some more advantages of recording event metrics:

1. Enhance future events

Improve future event engagement to attract more guests and keep them engaged during and after your events.

2. Inform your next best course of action.

They can choose the best next step by delivering thorough event metrics, including first-party data on your guests, to your marketing team and sales agents.

3. Encourage a data-driven culture.

Measuring event analytics and success metrics regularly instills a data-driven approach. And if you have a completely integrated event tech stack that gathers data for you, this is straightforward.

The Impact of Event Planning on ROI

Successful events are methodically planned and performed; they do not happen by luck. Event planners devote substantial time and money to ensuring every element is in place, from selecting the perfect location to curating interesting material.

However, measuring the event’s performance and influence on your ROI might be difficult without a deliberate approach to event planning.

The foundation of every successful gathering is event planning. It entails meticulous considerations such as conference planning and trade show success, where choices made at this stage can have a big impact on the overall success of your event.

To properly grasp the worth of your event, you must thoroughly assess its effect. This is where event analytics can help.

1. Compare registration with attendance

Just because someone registers for your webinar does not guarantee they will attend. The gap between these figures might reveal a lot about the effectiveness of your event marketing campaign.

For example, if just one-third of those who register attend your event, you can reconsider how you promote future events. If, on the other hand, 75% of people who signed up log in, your marketing is most certainly beneficial. In any case, this is useful knowledge for future occurrences. Overall, 40% is the average registration to attendance ratio. So, exceeding this threshold can be a good sign. 

Another interesting statistic is how many event participants are first-time visitors vs. repeat clients. This might help you categorize your audiences for more efficient post-event email marketing.

2. Monitor attendee engagement

Engaged audiences result in increased conversion rates, brand loyalty, and more successful events overall.

So, how is event participation measured? You may think that since in-person guests are easy to monitor, tracking their participation is simpler.

However, this isn’t always the case, and here’s why: although in-person events enable coordinators to monitor guests superficially, coordinators can’t follow attendees’ every move and know precisely how they spend their time—or how far down the sales funnel they’ve walked.

CEPs can collect event engagement information on all participants in real time, providing event managers with comprehensive, precise data that an in-person event cannot provide.

3. Assess conversion rates

Lead generation is a popular event metric, and it’s easy to see why: you want to pique visitors’ interest in your business and turn them into customers.

But how many of your leads are prospects? Your event must create quality leads to earn income or establish brand loyalty. Events that fail to generate real interest and action waste time and money.

To attract and measure qualified leads, establish event-specific calls to action, nurture leads via targeted email campaigns, or deliver tailored material during the event to help participants form true connections. These clever strategies link viewers to your brand.

4. Determine the revenue

Events provide possibilities for your organization to engage audiences and enhance revenue. Seeing an increase in income during and after your event indicates that it was a success.

In addition to ticket sales, ad income, and sponsorship figures, your company’s customer relationship management software can give a full breakdown of sales conversions that occurred as a direct consequence of the event.

And, if income was lower than expected, you can go deeper into your event analytics to decide how to enhance marketing efforts and conversions for future events.

5. Survey Results

Attendee feedback is one of the most effective methods to gauge webinar effectiveness. An engaged audience will be more than happy to respond to your polls and surveys. If they aren’t, you can have targeted the incorrect audience, or your guests didn’t find your material intriguing.

Include that information in future webinars when you get results from your polls and surveys. What did your event’s attendees think? Did they learn what they expected to learn? Do they have any recommendations about how you might improve? Which portions of your presentation did they appreciate and connect with the most?

If you can receive answers to these questions, you can create stronger webinars in the future, propelling your company ahead more quickly.

6. Returning Attendees

Your team most likely plans recurrent activities, whether monthly, yearly, or even biannually. The number of repeat visitors attending future events is a useful statistic to track. Returning attendees will demonstrate if your event material is engaging with your target demographic and will provide you with an indication of the value you are producing for them. A large percentage of repeat attendance indicates that you’ve identified the winning recipe.

Using momencio for Event Analytics

The correct tools and technology are required to perform successful event analytics. momencio, a complete event management tool, can assist you. momencio streamlines event planning, administration, and analytics with its features and capabilities, enabling you to concentrate on what matters most – delivering a great event.

momencio provides real-time event analytics to event planners and field marketers by merging event management and event technology. Momencio provides a comprehensive approach to event analytics, from attendee engagement to lead creation and post-event follow-ups.

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About the game: Scratch for Cheer

Welcome to Scratch for Cheer!

The holidays are a time to give and celebrate, and we at momencio want to share the cheer with you! Join our festive game, leave reviews about your experience with momencio, and unlock rewards in the form of Amazon gift cards. The more platforms you choose to review, the more cheer you unlock! Plus, you can earn extra rewards by inviting coworkers to join in the fun.

Here’s everything you need to know to participate, win, and share the cheer!

How to play

  1. Start the Game:
    • Visit the game microsite and click “Play Now”.
  2. Select Review Platforms:
    • Choose the platforms where you’ll write your reviews.
    • You can select one or more from the following:
    • Your reward depends on the number of platforms you select and complete reviews for, so choose wisely!
  3. Scratch & Reveal:
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  4. Provide Your Details:
    • Enter your full name, company name, and work email address (personal email addresses will not be accepted).
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  1. Spread the Cheer for Bonuses:
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    • For every coworker who uses your link, participates, and submits proof of at least one review, you’ll earn an additional $15 bonus added to your reward!
  2. Write & Publish Your Reviews:
    • Share your experience with momencio on the platforms you selected. Make sure your reviews are thoughtful and compliant with the guidelines of each platform.
  3. Submit Proof of Your Reviews: After publishing your reviews, email proof to cheer@momencio.com. Your proof should include:
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    • Your name as it appears in the review.
    • The date of the review (must be after the start of the game).

How you win

  • Your reward is based on the number of platforms you selected and submitted verified reviews for.
  • Rewards are issued as Amazon gift cards to your work email address.


Important:

  • If you select multiple platforms but do not submit proof for all of them, your reward will be adjusted to match the verified reviews. For example: If you select three platforms but submit proof for only two, your reward will correspond to the two verified reviews.
  • No proof submitted? No reward will be issued.

Terms & Conditions

  1. Eligibility:
    • Participants must be existing momencio clients or users or have seen momencio in a demo.
    • Reviews must be genuine and adhere to the review guidelines of each platform.
  2. Proof of Reviews:
    • Proof must be submitted by January 7, 2025, and include screenshots or direct links showing:
      • Your review.
      • Your name as it appears in the review.
      • The date of the review.
  3. Referral Bonus:
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    • For each coworker who joins and submits proof of at least one review, you’ll earn an additional $15 bonus.
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  3. Game deadline:
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Key dates to remember
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  • Reward Distribution: January 15, 2025
Need help? For questions or support, contact us at support@momencio.com.

momencio - AI Lead Enrichment

Overview

The AI Lead Enrichment is a proprietary service of momencio designed to simplify and enhance the
process of capturing and enriching lead information at any type of event.

By using momencio’s mobile or tablet app, you can use the device’s camera to take a clear picture of any form of identification, including, but not limited to, name tags/event badges/business cards. Our AI-driven service leverages OCR technology to identify any information captured and map any relevant data to a contact record. The contact record is then fed to our Lead Enrichment service, which creates a more complete contact record. The process provides exhibitors with the most accurate and up-to-date contact details available.

The Reality of Event Data Collection

In the dynamic environment of event floors, achieving perfect data accuracy can sometimes be challenging. Both traditional lead capture methods using event APIs and AI Lead Enrichment strive for
high accuracy, but various factors can impact the data collected:

  • Personal Email Usage: Some attendees register with personal email addresses.
  • Name Misspellings: Minor errors can occur during registration.
  • Generic Email Addresses: Use of addresses like marketing@domain.com.
  • Broad Registration Categories: Attendees might register under general titles (e.g., Biomedical
    Student).
  • Complex Company Structures: Companies with multiple sub-companies can complicate data
    accuracy.

     

AI Lead Enrichment is specifically designed to manage these scenarios, continually learning and
adapting to improve its accuracy.

Advanced Services for Lead Enrichment

AI Lead Enrichment leverages a suite of advanced tools and services to ensure the highest quality data retrieval:

  • Machine Learning: Continuously improves the accuracy of lead data.
  • AI (Artificial Intelligence): Enhances basic information with additional details.
  • Data Enrichment: Adds valuable contact details to enhance lead profiles.
  • LinkedIn Services: Provides up-to-date professional profiles.

Our Commitment to Excellence

AI Lead Enrichment excels in providing accurate data, yet certain edge cases may present challenges. These include:

  • Private LinkedIn Profiles: Some professional details might be inaccessible.
  • Personal Email Addresses: When registrants use personal rather than business emails.
  • Small-Scale Businesses: Limited online presence can affect data richness.
  • Self-Employed Individuals: Lack of company affiliation might limit available data.
  • Event Staff Contacts: Scanned badges may occasionally belong to event staff.
  • Extensive Sub-Company Networks: Complexity in identifying the correct entity.
  • Security-Sensitive Industries: Industries like military or government may have restricted
    information.


Despite these potential challenges,
AI Lead Enrichment strives to provide the best possible data,
ensuring valuable insights for effective follow-ups.

How AI Lead Enrichment Enhances Your Event Strategy

  1. Data Capture: Seamlessly capture attendee information such as first name, last name, and
    company name.
  2. Data Enrichment: Utilize AI to enhance this basic information with additional details like
    business email and LinkedIn profile.
  3. Immediate Engagement: Send personalized follow-up emails and provide links to personalized
    microsites to maintain engagement.

     

momencio’s AI Lead Enrichment innovative technology ensures high data accuracy and enrichment, significantly improving your follow-up strategies and boosting overall event ROI.

By operating independently of event-specific APIs, ULC offers versatility across various events while enhancing your lead capture and engagement efforts.

Additional Information on Event APIs

Traditional event APIs play a crucial role in modern event management, facilitating tasks like attendee data collection and session tracking. However, there are common challenges associated with these APIs:

  • Data Delays: Delays in data delivery can affect timely decision-making.
  • Inconsistent Data Quality: Variability in data quality can undermine event analytics.
  • Misleading Event Data: Issues like duplicates can lead to inaccurate attendee estimates.
  • Limited Data Scope: Traditional APIs might miss crucial information that enhances attendee
    engagement and event ROI.

     

momencio’s AI Lead Enrichment overcomes these challenges by offering enriched data with high
accuracy, making it a versatile and cost-effective alternative to traditional event APIs.

How AI Lead Enrichment Works

  1. Data Capture: Captures attendee information, including first name, last name, and company
    name.
  2. Data Enrichment: Enhances basic information with additional details like business email and
    LinkedIn profile.
  3. Immediate Engagement: Sends personalized follow-up emails and links to personalized
    microsites for continued engagement.

By leveraging momencio’s AI Lead Enrichment, you can transform event interactions into meaningful business opportunities, ensuring every lead is accurately captured and effectively engaged

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